I have forgotten my password

ATTENTION: To ensure receipt of the new password, we advise clients to access the antispam tool of their e-mail and authorize the domain @informacoes.avianca.com.br

If you are having trouble logging in, please send an email to cadastro.site@avianca.com.br; informing you of your current CPF and E-mail address. For security measures, we ask you to forward scanned copies of any of the following photo documents: RG and CPF or CNH. You will be notified by email once the request is completed and you will be able to re-access your account on our site.